Post-go-live support, without the sprawl
Success Packs for focused follow-through after launch.
Pre-purchased consulting hours for training, guided improvements, support, and practical next-step work, so progress stays structured after launch instead of turning into scattered requests.
Use Success Packs when you need bounded help after implementation: cleaner workflows, guided fixes, team support, data setup help, or approved improvements. If you need a managed monthly rhythm with one backlog, release cadence, and ongoing adoption follow-through, that is a Sustain Pack conversation.
Decision guide
You need bounded support
A defined block of hours for agreed work, not an open-ended monthly arrangement.
You already know the next step
Training, tuning, data help, improvements, or follow-through work with a clearer scope.
You do not need monthly governance
If you want a regular backlog rhythm, planned releases, and ongoing adoption support, compare Sustain Pack instead.
What they are for
A practical way to keep momentum after the first launch.
Success Packs work best when the system is already live and the business needs focused help to move forward, steady adoption, or complete a clearly defined next layer of work.
Focused next steps
Ideal for post-go-live adjustments, guided cleanup, coaching, training follow-through, and approved improvements that do not justify a new project phase.
Standard-first optimization
Use pack hours to improve daily work by starting with what already works first, keeping changes simpler, easier to adopt, and easier to sustain.
More control, less noise
Instead of reacting case by case, Success Packs create a clearer boundary for follow-up work while keeping bigger continuity needs on a separate path.
Choose your pack
Five pack options, from quick follow-up to larger change blocks.
Commercial note: Pack Hours are pre-purchased consulting hours.
They expire 12 months after purchase, and work beyond pack capacity requires an additional Success Pack.
Starter
4-Hour Pack
For very small follow-up needs on standard apps, with a lower-commitment entry point.
- Email + phone support
- Training and coaching
- Setup guidance
- No project coordination
- No data setup support
- No larger technical work
Basic
25-Hour Pack
For clients who need more guided help, light coordination, and a clearer block of follow-through work.
- Light project coordination
- Email + phone support
- Training, coaching, and setup help
- Data setup support
- Approved workflow improvements
- No larger technical work
Standard
50-Hour Pack
A stronger middle ground for deeper workflow improvements, data support, approved enhancements, and practical follow-through after go-live.
- Project coordination + support
- Training, coaching, and setup help
- Data setup support
- Onsite consulting available
- Approved enhancements
- Performance issue work
Custom
100-Hour Pack
For larger bounded workstreams where the next layer of work is already clearer and needs more room.
- Project coordination + support
- Training, coaching, and setup help
- Data setup support
- Onsite consulting available
- Approved enhancements
- Performance issue work
Pro
200-Hour Pack
For heavier bounded requirements, bigger follow-up programs, or larger improvement work that needs more capacity.
- Project coordination + support
- Training, coaching, and setup help
- Data setup support
- Onsite consulting available
- Approved enhancements
- Performance issue work
* Travel time is billed separately. Travel expenses are billed separately.
** Extra monthly charges may apply for maintenance of extra modules or code lines when the database is hosted in Odoo Online.
What Success Packs usually cover
Use pack hours for practical, agreed follow-through.
- Approved system adjustments
- Training, coaching, and guided follow-up
- Data setup help where included by pack
- Approved workflow and reporting improvements
- Performance-related work where pack level supports it
- Bounded consulting hours under the agreed Statement of Work
What stays separate
Do not use this page for continuity-heavy needs.
- Governed monthly adoption and backlog cadence
- Ongoing continuity after go-live
- Open-ended support expectations without a pack boundary
- New large phases that should be separately scoped
- Work beyond pack capacity without an additional commercial step
Need ongoing cadence, governance, and adoption visibility instead? See Sustain Pack
Fast routing guide
Choose the right path before you buy more hours than you need.
This keeps the commercial conversation tighter and helps separate tactical follow-up from bigger continuity or implementation decisions.
Starter / Basic
Best when you need fast answers, coaching, and smaller follow-up improvements after go-live.
Basic / Standard
Best when workflow improvements, data support, and more structured follow-through are already visible.
Standard / Custom / Pro
Best when approved enhancements, larger changes, or performance-heavy work are already clearer.
Sustain instead
Best when the business wants ongoing cadence, one backlog, monthly visibility, and governed continuity.
Questions
Frequently asked questions
Keep this section close to the conversion point because buyers usually need a quick boundary check before submitting an inquiry.
Next step
Need a bounded block of help to move Odoo forward?
Tell us what is already live, what still needs work, and whether the need is tactical follow-up or a broader continuity conversation.