01
Focused next steps
Use pack hours for post-go-live adjustments, guided cleanup, coaching, training follow-through, and approved improvements that do not justify a new project phase.
Post-go-live support without the sprawl
Success Packs for focused follow-through after launch.
Pre-purchased consulting hours for training, guided improvements, support, data setup assistance, and practical next-step work—so progress stays structured instead of turning into scattered requests.
Choose Success Packs when the need is bounded and hour-based. Choose Sustain Pack when the business needs a managed monthly backlog, release rhythm, and ongoing adoption follow-through.
Pre-purchased hours
Standard-first guidance
Clear boundaries
What they are for
A practical way to keep momentum after launch.
Success Packs work best when Odoo is already live and the business needs focused help to complete a clearly defined next layer of work.
02
Standard-first optimization
Improve daily work by starting with what already works, then use controlled configuration, Studio, automation, or technical work only where justified.
03
More control, less noise
A purchased block creates a commercial boundary for follow-up work while keeping continuity-heavy needs on a separate path.
Choose your pack
Five options, from quick follow-up to larger change blocks.
Select capacity based on the work already visible—not simply on the lowest entry price.
Commercial note: Pack Hours are pre-purchased consulting hours. They expire 12 months after purchase. Work beyond the selected capacity requires another Success Pack or a separately approved engagement.
Starter
4-Hour Pack
US$ 100.00
For very small follow-up needs on standard apps and a lower-commitment entry point.
- Email and phone support
- Training and coaching
- Setup guidance
- No project coordination
- No data setup support
- No larger technical work
Basic
25-Hour Pack
US$ 562.50
For guided help, light coordination, data setup support, and a clearer follow-through block.
- Light project coordination
- Email and phone support
- Training, coaching, and setup help
- Data setup support
- Approved workflow improvements
- No larger technical work
Standard · balanced option
50-Hour Pack
US$ 1,062.50
A stronger middle ground for deeper workflow improvements, data support, approved enhancements, and practical post-go-live follow-through.
- Project coordination and support
- Training, coaching, and setup help
- Data setup support
- Onsite consulting available
- Approved enhancements
- Performance issue work
Custom
100-Hour Pack
US$ 2,000.00
For larger bounded workstreams where the next layer of work is clearer and needs more room.
- Project coordination and support
- Training, coaching, and setup help
- Data setup support
- Onsite consulting available
- Approved enhancements
- Performance issue work
Pro
200-Hour Pack
US$ 3,750.00
For heavier bounded requirements, larger follow-up programs, or bigger improvement work that needs more capacity.
- Project coordination and support
- Training, coaching, and setup help
- Data setup support
- Onsite consulting available
- Approved enhancements
- Performance issue work
* Travel time and travel expenses are billed separately. ** Extra monthly charges may apply for maintenance of extra modules or code lines when the database is hosted in Odoo Online.
What packs usually cover
Practical, agreed follow-through.
- Approved system adjustments
- Training, coaching, and guided follow-up
- Data setup help where included by pack
- Approved workflow and reporting improvements
- Performance-related work where the pack supports it
- Bounded consulting hours under the agreed Statement of Work
What stays separate
Continuity-heavy or unbounded needs.
- Governed monthly adoption and backlog cadence
- Ongoing continuity after go-live
- Open-ended support expectations
- New large phases that require separate scope
- Work beyond pack capacity without another commercial step
Fast routing guide
Choose the right path before buying more hours than you need.
Separate tactical follow-through from monthly continuity and larger implementation decisions.
Fast answers and smaller follow-up
Best for coaching, light adjustments, and guided next steps.
Structured workflow and data support
Best when improvements, setup help, and coordination are already visible.
Larger bounded improvement work
Best when approved enhancements, performance work, or a broader workstream is clearer.
Ongoing cadence and governed continuity
Best when the business needs one backlog, planned releases, monthly visibility, and adoption follow-through.
Questions
Success Pack boundaries, in plain English.
A quick check before submitting an inquiry.
What are Success Packs?
A Success Pack is a pre-purchased block of consulting hours applied to agreed follow-through work such as guidance, training, support, data assistance, or approved improvements. Pack Hours expire 12 months after purchase.
What do the packs include?
The exact coverage depends on the selected pack and agreed Statement of Work. Typical activities include guidance, setup adjustments, training, data support, workflow improvements, approved enhancements, and performance-related work where the selected pack supports it.
What if I have performance issues?
Performance work usually needs deeper diagnosis and a larger block of effort. In practice, this commonly points to Standard, Custom, or Pro rather than a light support pack.
How do I choose Success Pack or Sustain Pack?
Choose Success Pack when the need is bounded and hour-based. Choose Sustain Pack when the business wants a managed monthly rhythm with backlog discipline, planned releases, adoption follow-through, and visible ongoing value.
What happens when the pack is consumed?
Work stops at the approved capacity unless an additional Success Pack or another separately approved engagement is put in place. This keeps the commercial boundary visible and controlled.
Next step
Need a bounded block of help to move Odoo forward?
Tell SSC what is already live, what still needs work, and whether the need is tactical follow-through or a broader continuity conversation.