Recommended default for most ERP buyers
Choose the safer default for first-time ERP implementation.
Guided ERP is SSC’s default hero offer for most SMEs because it balances speed, structure, scope control, and buyer confidence better than a self-directed rollout.
This path is ideal when the business wants stronger discovery support, clearer cadence, training and testing structure, and better go-live readiness without moving into a full change program.
Decision snapshot
Best for
Most SMEs and first-time ERP buyers that want stronger implementation support.
Client effort
Shared. SSC leads more of the structure while the business still owns key participation and decisions.
Typical next step
Usually followed by Sustain Growth for post-go-live adoption and managed improvement.
Choose Guided ERP when you want a safer default than ERP Launch but do not yet need a dedicated change-enablement workstream.
Why this is the default path
Most buyers need more than a lean launch, but not a full change program.
Guided ERP is designed for that middle ground where the business needs stronger delivery support, but the main challenge is still implementation rather than complex organizational change.
Commercial framing
Packages define scope. Guided ERP defines the level of SSC guidance through discovery, setup, testing, readiness, and launch support.
Requirements need fit-to-standard clarification
The business needs workshops and practical guidance before configuration should move forward.
Key users need help validating flows
Testing and training need more structure than a self-directed rollout can realistically provide.
The project needs stronger cadence and sign-offs
Leaders want clearer visibility into what is decided, tested, and ready for go-live.
Go-live confidence matters
The business wants a safer default than “configure and hope the team figures it out.”
What is included
Everything in ERP Launch, plus stronger implementation support.
What SSC includes
- Everything in ERP Launch
- Discovery and fit-to-standard workshops
- Scope and phasing alignment with backlog visibility
- Trial loads and data migration support
- Key-user training and Business Testing / UAT support
- Go-live planning, cutover guidance, and hypercare support
What the client needs to provide
- Key users for workshops, validation, and testing
- Timely approvals, decisions, and sign-offs
- Data ownership and migration file validation
- Internal communications support and end-user participation
- An active project owner who can keep the business engaged
What stronger support looks like
A clearer structure before, during, and around go-live.
Discovery support
SSC helps shape the agreed flows through practical fit-to-standard conversations.
Migration support
Trial loads and data guidance reduce risk before cutover.
UAT structure
Key-user validation is guided instead of left too loose or informal.
Go-live readiness
Cutover planning and post-launch support make go-live feel more deliberate and safer.
What is not included by default
Still not the full transformation layer.
Guided ERP is implementation-led. It is not yet the premium change-enablement program.
Enterprise-scale change management
A dedicated change workstream belongs in Transformation-Led ERP.
Broader operating model redesign
Cross-functional redesign beyond agreed scope should be phased or upgraded deliberately.
Major custom development
Custom work is still last resort and should be separately approved when justified.
Unlimited expansion of scope
Extra entities, sites, departments, and out-of-scope work still need controlled treatment.
Delivery journey
A practical rhythm from kick-off to go-live.
Kick-off
Align scope, methodology, roles, and cadence.
Discover
Clarify fit-to-standard flows and decisions.
Configure
Build the agreed MVP flows around standard-first logic.
Test
Validate scenarios, data, and key-user readiness.
Go-live
Launch with cutover guidance and stronger support.
Hypercare
Stabilize, triage, and define the next continuity step.
Typical package pairings
Best where the scope needs more implementation guidance.
Trading Essentials
A strong fit for multi-flow rollouts that benefit from workshops, UAT, and go-live support.
Manufacturing Essentials
Useful when the business needs more structure around validation, readiness, and phase control.
Professional Services Suite
A practical fit for service businesses that want clearer training, testing, and launch support.
What usually comes next
The common post-go-live continuation path.
Guided ERP CTA
Choose Guided ERP when you want a safer default than a self-directed rollout.
We’ll help you confirm scope, buyer fit, internal readiness, and whether Guided ERP is the right default path for your business.