How Odoo is leading the pack of ERP with Embedded AI capabilities
Is Artificial Intelligence (AI) shaping a brighter future — or are we heading into uncharted territory? While the long-term impact remains uncertain, one thing is clear: the race to harness the power of AI is well underway.
Businesses across industries are exploring how AI can drive growth, enhance productivity, and transform user experiences. Meanwhile, tech companies are competing to establish themselves as AI leaders by integrating intelligent features into their platforms. At the recent Odoo Partner Days in Belgium, Odoo CEO Fabien Pinckaers announced that the company is making bold strides in AI innovation. With the upcoming release of Odoo Version 19, the platform is positioning itself at the forefront of AI-driven business solutions.
AI isn’t new to Odoo—it’s been part of the platform for years. Odoo has long leveraged Artificial Intelligence, particularly Computer Vision, to streamline document processing. This includes extracting data from PDFs and images for tasks like managing invoices, vendor bills, expense reports, resumes, and bank statements.
In addition, starting with Version 17, Odoo introduced ChatGPT integration across the platform, making it easier for users to generate and refine content with just a few clicks.
Fabien Pinckaers’ latest announcements about Odoo 19 have generated a lot of buzz—and for good reason. Among the standout new features are AI Fields and AI Workflows, marking a significant leap forward in automation and smart functionality within the platform.
One exciting example: users will be able to create custom fields that automatically generate values based on written prompts, helping to simplify data entry and boost efficiency across workflows
Similarly, you can create a workflow to auto-assign a task or ticket to the appropriate representative.
Predictive analytics enable you purchase based on historic sales activities and stock directly from the PO.
One of the most exciting additions in Odoo 19 is the introduction of a brand-new AI app designed to bring intelligent automation to a whole new level. This app lets users create custom AI agents capable of performing tasks and assisting across the platform.
What sets it apart? You can upload your company’s documents to train the agent, enabling it to understand your business context and provide accurate answers or carry out specific actions. Even better, it supports multiple large language models (LLMs), giving you the flexibility to choose the one that best fits your needs.
Finally, Odoo recently released a Gemini bot that is trained on Odoo documentation to assist consultants and customers on how to properly setup and use Odoo.
As a result, Odoo support has 40% less tickets open which has led to better overall service and prioritization of issues that require a physical person to deal with.
Overall, Odoo is doing quite a lot to empower its users to leverage AI in their everyday lives making their work easier. This is crucial for companies that want to stay ahead of the curve technologically so that they can stay competitive in an ever-changing digital landscape.
You can find the entire Odoo R&D sneak peak for Version 19 here:
