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5 Reasons Odoo Excels in All Types of Business

14 MAY 2025

I'm Thirsty, formerly known as Lonely Paisley, is a travel-inspired cultural space in Hong Kong that curates global experiences and unique finds under one roof. Spanning five floors, it features a cozy café on the ground level, a thoughtfully curated bookstore on the second floor, and a vibrant event space on the third—hosting everything from book clubs to film screenings and cultural gatherings.


When it comes to managing a business, flexibility and efficiency aren't just nice to have—they’re essential. Many ERP systems claim to support growing businesses, but few deliver like Odoo does. From cafés and bookstores to hybrid retail concepts, Odoo offers the tools and adaptability modern businesses need to thrive in a competitive market.

Here's a closer look at why Odoo stands out from the rest and how it helps diverse businesses like I'm Thirsty grow smarter, faster, and stronger:

5 Reasons Odoo Excels in All Types of Business

1.  Managing Facebook and Retail POS on One Platform

  • ​Unlike other local solutions that typically support only one type of Point of Sale (POS) system, Odoo accommodates both Food & Beverages (F&B) and retail POS systems for the cafe and bookstore.
  • This dual support provides greater flexibility for business development and foster growth for concept companies like I'm Thirsty.
  • With integration with AsiaPay while supporting FPS via QR code, the Odoo POS system allows the cafe-bookstore to expand its revenue stream.

2.  Supporting Your Diverse Business

  • I'm Thirsty manages two POS terminals, one on each of the first and second floors, all within a single Odoo database.
  • This setup allows for distinct customer loyalty programs, promotions, and discount configurations tailored to both the cafe and bookstore.
  • In the cafe POS, Odoo categorizes each menu item into food, coffee, alcohol, and more sections, ensuring easy navigation for staff.
  • Sales figures from both POS terminals are consolidated within the same Odoo datebase, streamlining backend operations and inventory management.
  • Odoo's cloud-based architecture allows I'm Thirsty to enjoy maximum service and flexibility. Features like database customization via Odoo Studio, combined with cost-effective subscription fees and minimal maintenance costs, contribute to this advantage.

3.  All-in-one Business Management Services

  • ​On the Sales app, Odoo consolidates every cup of coffee or book sold and automatically updates stock levels on Odoo Inventory in real-time.
  • Within the same database, the Odoo Purchase app manages over 1000 SKUs by documenting Requests for Quotation (RFQs) and Purchase Orders (POs),
  • Beyond standard sales and purchasing, I'm Thirsty leverages Odoo's comprehensive Human Resources suite to track attendance for both part-time and full-time staff. Employees simply enter their staff ID to clock in and our, allowing Odoo to accurately record their working hours.

4.  Intuitive User Interface (UI) Design

  • ​Odoo's intuitive POS interface on iPads and its clean database design enabled store staff and supervisors to seamlessly integrate the system into their daily operation, both at the cash register and on the backend.

5.  Excellent Customer Support

  • ​With the APAC headquarters in Hong Kong, Odoo delivers prompt customer service during office hours. 
  • Outside of these hours, Odoo's global team, spanning 19 locations worldwide, and the AI-powered support page offer functional and online business management support around the clock.


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