Continued Recruitment Process Optimization
Monitoring & Coaching Road-map (3 Recruiters, 8 Weeks)
Goal → 25 GPC Nurse enrollees in 2 months | Budget → 2 consultant-days / wk
1 | Math to the Goal (1 % lead-to-enrollee conversion)
| Stage | Ratio | Volume Needed |
|---|---|---|
| Enrollees | – | 25 |
| Qualified (docs complete) | 64 % of interviewees | 40 |
| Interview slots accepted | 55 % of qualified | 72 |
| Fresh leads | 1 % converts | 2 500 |
With 3 dedicated recruiters, that equals ≈ 835 leads each over 8 weeks (≈ 105 leads / recruiter / week, 21 / day).
2 | Per-Recruiter Daily & Weekly Floors
| KPI | Daily Floor | Weekly Floor | Tracked With |
|---|---|---|---|
| New leads processed | ≥ 21 | ≥ 105 | Recruitment Tracker |
| Call attempts | ≥ 35 | ≥ 175 | Recruitment Tracker |
| Successful voice contacts | ≥ 10 | ≥ 50 | Tracker “Connected” |
| Talk-time | ≥ 4 h | ≥ 20 h | Recruitment Tracker |
| Follow-ups closed ≤ 24 h | 100 % | ≥ 95 % | Odoo Activities |
| GC created (Messenger) | – | ≥ 90 % of warm leads | Messenger |
Floors tighten (or loosen) every Monday based on real Week-1 connect-rate data.
3 | 8-Week Cadence – What Happens & What Must Be Hit
| Week | Consultant Time-box | Monitoring & Coaching Deliverables (posted Fri 17:00) | Cumulative KPI Check-points(3 recruiters combined) |
|---|---|---|---|
| 1 | 8 h onsite |
Pulse-01 baseline dashboard • 1-on-1 plans logged • Shadow 3×2 calls • Huddle minutes |
300 fresh leads 875 call attempts (currently at 673) *250 contacts |
| 2 | 8 h onsite 8 h remote |
Pulse-02 • Shadow 3×2 calls • Huddle minutes |
600 leads 1 750 attempts 500 contacts |
| 3 | 8 h onsite 8 h remote |
Pulse-03 • Shadow 3×2 calls • Huddle minutes |
900 leads 2 625 attempts 750 contacts |
| 4 | 8 h onsite 8 h remote |
Pulse-04 • Shadow 3×2 calls • Huddle minutes |
1 200 leads 3 500 attempts 1 000 contacts 10 interview slots |
| 5 | 8 h onsite 8 h remote |
Pulse-05 • 1-on-1 plans logged and Monthly KPI Deck |
1 550 leads 4 550 attempts 1 300 contacts20 interview slots |
| 6 | 8 h onsite 8 h remote |
Pulse-06 • Shadow 3×2 calls |
1 900 leads 5 700 attempts 1 650 contacts 30 qualified |
| 7 | 8 h onsite 8 h remote |
Pulse-07 • Shadow 3×2 calls |
2 250 leads 6 850 attempts 2 000 contacts 55 qualified |
| 8 | 8 h onsite 8 h remote |
Pulse-08 + sprint summary • End of Phase 2 Report • KT checklist signed |
2 500 leads 8 000 attempts 2 500 contacts 72 interview slots ≥ 25 enrollees |
*Assumes start-up enthusiasm – exact attempt figure will be adjusted after Week 1 real data.
4 | Escalation Loop
Mon 09:00 – Review Pulse vs checkpoint.
Gap > 10 % → same-day root-cause (lead flow, connect-rate, script).
Counter-measure within 48 h (extra ads, script patch, OT dial window, swap lead lists).
Progress checked in next Pulse.
5 | Success Criteria
| Code | Done When… | Owner at Sign-off |
|---|---|---|
| E1 | ≥ 25 GPC enrolments logged in Odoo. | CRT OIC |
| E2 | Follow-up ≥ 95 % & GC Creation ≥ 90 % for 3 straight weeks. | CRT OIC |
| E3 | Ops Manager & CRT Lead run KPI dashboard unaided. | Consultant |
| E4 | All three recruiters hit daily & weekly floors 4 weeks in a row; KT pack delivered & accepted. | Consultant + Client |
Why this Plan Fits Three Recruiters
Volumes scaled: 2 500 new leads / 3 recruiters = ~105 each per week (≃ 21 day) – aggressive but proven feasible in similar campaigns.
Floors set: Daily / weekly KPIs give each recruiter a clear scorecard; talk-time kept realistic (4 h) until live connect-rate dictates tightening.
Fast feedback: Weekly Pulse + Monday stand-up = 8 correction points before 8-week finish line, ensuring no drift from enrolment goal.